Terms & Conditions

Terms & Conditions

These Terms & Conditions explain the rules for using the BELARO website, placing orders, making payments, and purchasing products from our online store.

Quick version
  • These Terms apply when you browse or buy from Belaro.
  • Orders are subject to availability and confirmation.
  • Full details on delivery, returns, and faults are below.
  • Contact: support@belaro.co
  • Belaro is a premium hair care and styling brand operated by ALOLABI GROUP LTD.
  • Registered address: 71-75 Shelton St, London WC2H 9JQ, United Kingdom
    Company number: 16698009
  • Contact: support@belaro.co
  • You agree not to misuse the site, attempt unauthorised access, or disrupt services.
  • We may update the site or suspend access for maintenance.
  • We describe products as accurately as possible.
  • Colours/images may appear slightly different depending on your screen.
  • Prices are shown in the currency you select (GBP by default).
  • Discounts and offers may have expiry dates and conditions.
  • An order is confirmed once payment is accepted and you receive an order confirmation email.
  • We may cancel/refund if an item is unavailable or a pricing error occurs.
  • Delivery times are estimates.
  • Tracking is provided when available.
  • See our Shipping & Delivery page for full details.
  • Estimated delivery times may vary during peak periods.
  • Returns must follow our Returns & Refunds policy.
  • Items must be unused and in original packaging unless faulty.
  • See our Returns & Refunds page for full eligibility and timeframes.
  • If your order arrives faulty or damaged, contact us within 48 hours with photos/video.
  • We’ll offer the best resolution (replacement/refund/other suitable option).
  • We are not liable for indirect or consequential losses.
  • Nothing limits your statutory rights as a consumer.
  • Governing law: England & Wales